Our team provides a broad range of expertise and experience in the realm of operational excellence and finding hidden value for our customers. We all want to make the world a better place – safer, cleaner, lower risk and with greater opportunities.
These consultants are all passionate about what they do and highly experienced. They are all at the top of their game and bring both depth of knowledge and wealth of experience to help with your challenges.
James Reyes-Picknell is our Principal Consultant and Co-Founder. He specializes in the management of asset, maintenance and reliability. He leads our process improvement efforts and delivers much of our training. He is a Professional Engineer, Certified Management Consultant, Certified Asset Management Assessor, Maintenance Management Professional and Certified Maintenance and Reliability Professional.
James has recently co-authored “Reliability Centered Maintenance – Re-engineered: Practical Optimization of the RCM Process with RCM-R®“, 2017. He is the best-selling author of “Uptime – Strategies for Excellence in Maintenance Management“, 2015, several other books and many published articles in a variety of magazines. James is a teacher, trainer, speaker and management consultant who focuses on finding hidden value in your operations.
Aileen Reyes-Picknell, Co-founder, and Director of Business Operations. She is an entrepreneur with a high octane blend of passion, creativity, financial acumen and deep insight into what drives people. While she’s able to see, create and imagine infinite possibilities, Aileen is a natural skeptic who needs solid proof before allowing herself to be convinced to get behind a business, product or service. She brings a keen focus on business issues that often transcends what appears to be the immediate goal of our engagements, bringing the possibility of even greater generation of value for our customers.
Aileen is spearheading our development of Blockchain technologies to provide support to a variety of business processes for high impact value generation across entire industries.
Richard is a 1990 graduate of the MBA program at Concordia University and a Maintenance Management Specialist since 1993. Richard uses his knowledge and expertise assist our client organizations to transition from reactive to proactive maintenance.
Richard brings practical experience having worked as a Maintenance Planner and Manager for Toronto Lester B. Pearson International Airport. In addition Richard worked for Datastream Systems (now Info) as a lead consultant for their software implementations and training on their MP2 and MP5. Currently he works largely with the Infor EAM systems.
Richard takes a strategic approach to his work, blending process improvement with technology to deliver the maximum value and performance our customers seek. He’s authored the “top ten golden rules of database management”. Richard has thrived in a “misunderstood” and often forgotten niche of business offering maintenance management solutions to manufacturing, pharmaceutical, food processing and transportation industries in need of maximizing plant uptime, optimizing PM programs, stores management and reducing maintenance costs.
Highly personable and down-to-earth, but at the same time, well-versed in technology and his Industry, Richard is a clear champion of “out-of-the-box” thinking. He knows what is needed to succeed.
Martha Myers, P. Eng., is a Mechanical Engineer with over 30 years of diverse experience within the energy, refining and chemical industries. She helps to create an improvement culture in companies in order to increase value by working together while she provides maintenance, reliability and asset management solutions for their businesses.
Specifically, she provides: 1) Development, implementation or improvement of a Root Cause Analysis process, 2) Criticality assessments of physical assets, 3) Reliability training, 4) Reliability Centered Maintenance training and facilitation using RCM-R®, 5) Development of Maintenance and Reliability Key Performance Indicators, and 6) Asset Management System consultation.
With a vision of helping small to medium sized businesses, whether in turmoil or preparing for growth, Mick wanted to be in a position of being able to contribute his knowledge and expertise. Now he helps these businesses become more organized and profitable preparing them for their growth and longevity. Mick is an approved Qualified Service Provider supporting the Canadian Manufacturers and Exporters with their ‘SMART Advanced Technologies for Global Growth’ program and is liaising with a local university teaching Engineering students.
With more than 20 years senior progressive leadership experience in Strategy Formulation and Execution, Business Growth, Risk Management, Engineering, Production & Manufacturing, Mick is well positioned for this challenge. He is recognized for his ability to obtain results through demonstrated and successful collaborative leadership skills, P&L management, business savvy, strong work ethic and cultural change implementation. His integrity and openness in all of his dealings ensures that all clients are satisfied with the end result.
Thought leader, conference speaker, consultant, instructor and coach on asset reliability and maintenance. Creator of the RCM-R® method, an optimized approach of the original RCM methodology as conceived by the aircraft industry back in the seventies, and co-author of the Publication Reliability Centered Maintenance – Reengineered (RCM-R®): Practical Optimization of the RCM Process with RCM-R®. He is a co-founder of Conscious Reliability, president of PdMtech (USA and Canada) and Director of Condition Monitoring & Maintenance Institute (CMMI) which is dedicated to CBM and MRE certification training, having a presence all over Latin America and Spain. Some of his clients are: Coca Cola, Pepsi Cola, Bosch, Pemex, Pfizer, Johnson & Johnson, Amgen, Baxter, Lilly, Roche, Bristol Myers, Medtronic, General Motors, Southern Mining, Mercedes, Subte de Bueno Aires, and Komatsu.
Len works with clients to improve organizational performance by improving management of their assets, through improvements in maintenance, reliability, asset management, & capital management processes & practices.Strong technical background, with a business focus on the organizational requirements based upon organizational objectives relative to operating & business environment, & organizational constraints. He is knowledgeable in: outsourcing and contract management; assessments of maintenance, reliability, and asset management; assessments of project management practices; maintenance, reliability & asset management strategy; maintenance tactics development (RCM); maintenance work management; and maintenance performance measures & benchmarking.
Uri Wittenberg combines his creativity, breadth of experience and foundation of analytical thinking to produce positive measurable results. He specializes in business excellence and logistics, continuous improvements, lean organization optimization and executive management coaching. Additionally, Uri is a solutions-oriented facilitator, team building, and conflict resolution expert.
Uri improves organizational effectiveness by using agile strategy, methods and learning tools with focus and unity. His extensive experience as a facilitator and team builder allows him to amalgamate the insights of multi-disciplinary groups to attain sustainable enterprise-wide solutions. Uri is one of several contributing authors to “Uptime – Strategies for Excellence in Maintenance Management“, 3rd edition, and together with James, Uri co-authored our book, “No Surprises!”
Glen Felzien has a unique blend of process industry operational experience, maintenance process and reliability improvement. He’s worked in the trenches and gained tremendous insight into what does and does not work. He has a proven talent for devising effective process improvements. He capitalizes on his strong and personable communication and negotiation talents to obtain buy-in for concepts originating from operational front-lines, maintenance groups, and senior management and blending them into effective process improvements.
Glen advocates asset reliability as a tool to maximize equipment effectiveness, generating more uptime for industrial enterprises. He’s experienced in leveraging cutting-edge predictive and preventative maintenance technologies, strategies and methodologies to reduce waste, limit environmental damage, and your improve bottom line. Glen specializes in many areas including reliability centered maintenance, business flow identification and value stream mapping, planning, optimization of proactive maintenance programs, process engineering and enhancements.
David A. de Castro is a president of Brasman Engenharia, Brazil. He is a registered consulting engineer with an MSc degree in mechanical engineering. David has over 25 years of experience in maintenance and reliability engineering with large corporations and on-the-job training in Germany, Italy, Spain, Switzerland, the UK and USA. He has authored over than 20 technical papers on maintenance engineering and MRO materials. For the past 10 years, David has specialized in scientific inventory control of MRO materials and spare parts. The work has involved developing and implementing innovative best practices and analytical tools to process facilities all over Brazil. David is a lecturer of post-graduation at the University of Salvador, Unifacs, Salvador, Brazil.
Rafael “Raffy” M. Pefianco, MPM FAAPM
Mr. Pefianco is a Mechanical Engineer by training. He has worked and trained in factories in Germany, Japan, USA and the Philippines. He has also toured or studied in many manufacturing plants in England, Luxembourg, Taiwan and in the USA. His work experiences include positions in management such as marketing manager, general manager, Chief Operating Officer and president of several companies. He is currently the managing director of RMP Consultancy. Raffy provides training and consulting services to many of the top companies in the Philippines and Saudi Arabia. RMP covers topics in manufacturing and distribution such as process improvement, innovation and creativity, quality tools, supply chain management, Root Cause Analysis RCA, CAPA, SPC, FMEA and the 7 Basic and New QC Tools. He also delivers seminars on warehouse, inventory, logistics and purchasing management, QMS, TPM, TQM and 5S.