Information technology is complex, difficult to manage and a challenge getting people to use it. It can also be either a tremendous corporate asset or a huge drain on resources. The value of IT to your business can be highly positive or negative. Some multi-million dollar investments do little more than generate costs and tie up resources that are needed elsewhere. On the other hand, there are systems that deliver value consistently and constantly.
Regardless of the system or systems you have or choose to use, how do you make sure it is a valuable asset?