This article first appeared in PEM magazine, April / May 2014. PEM is now incorporated into MRO Magazine. I’ve updated it with the benefit of another 5 years experience dealing with this very problem.
In my client work I find myself helping many companies who have tried, yet failed to improve their performance in maintenance and reliability. For those that are making their second (or more) attempt there are many reasons for the failures, some technical, may related to company culture and, almost always, things were done on the cheap and rushed. Read more “Silver bullets can backfire!”