You probably have a computerized system for managing maintenance. It might be part of your integrated management software, like Oracle, or SAP. The business cases for initial purchase of these systems often include forecast cost savings of 20% or more. Most of the time, they fall far short of that. In fact, the costs of the new system, its implementation, the staff required to support and run it, the training needed for users, can easily grow bigger than the costs you had before the system was implemented.
If you count on your “system” for reliability improvements from all that data it gathers about maintenance, you are or will be disappointed. Implementation project failures are 70% or more on average. Most customers don’t get the results they want, and an even greater number don’t even measure for it. The lack of satisfaction and results usually go back to problems with implementation.
This is a 1 hour video webinar exploring the problems that lead to those disappointments. It took place on Thursday 23 May 2024. Panelists are Richard Beer (TRO Solutions), Serah Sanni (TRO Solutions) and James Reyes-Picknell (Conscious Asset). Our host was Rick Tuinenburg.
