“Inspect and repair as required” are well intentioned but make up what is usually an ill-informed instruction to maintenance workers. On 10 April 2024, our Principal Consultant, James Reyes-Picknell, delivered a 1 hour “lunch and learn” webinar for PEMAC – Canada’s Asset Management Association. The subject is inspired by the words often seen in work orders that often lead to a whole lot of unnecessary misery. There’s a long introduction by PEMAC, which I strongly encourage my readers to join if you are not already a member. The content of the presentation begins at: 10:49.